1. We respect your privacy
At Wisekangaroo, we are committed to providing quality services while respecting your privacy. We adhere to the Australian Privacy Principles and are dedicated to protecting your personal information in all our business practices.
2. Types of personal information we collect
We may collect various types of personal information including:
- Basic contact information such as your name, phone number, address, and email address
- Information you provide during your interactions with our services
- Additional details you choose to share when using our services
3. How we collect your personal information
We collect your personal information through:
- Electronic and in-person interactions with our services
- When you access our online services and platforms
- Potentially from third parties where legally permitted
4. Use of your personal information
We use your personal information to:
- Provide you with information and updates about our services
- Notify you about new products and services that may be of interest
- Improve our understanding of your needs and preferences
- Contact you through various methods including phone, email, SMS, and mail
5. Disclosure of your personal information
We may share your personal information:
- With our employees, insurers, and professional advisers as necessary
- When required by law or legal processes
- In potential transfers between countries for business purposes
- During business changes such as mergers or acquisitions
6. Security of your personal information
We are committed to information security and have implemented:
- Physical safeguards to protect your information
- Electronic security measures and protocols
- Managerial procedures to ensure proper handling
However, we cannot guarantee complete protection of your information due to the nature of internet communications and data storage.
7. Access to your personal information
You have the right to:
- Request details about the personal information we hold about you
- Correct any inaccurate information (a small administrative fee may apply)
- Access your personal information in accordance with privacy laws
8. Complaints about privacy
If you have concerns about our privacy practices:
- Send your complaints to hello@wisekangaroo.com
- We take all privacy complaints seriously
- We will respond to your concerns promptly and appropriately
9. Changes to Privacy Policy
Please note that:
- We may modify this privacy policy at any time
- All modifications become effective immediately upon posting
- We encourage you to review this policy periodically for updates
10. Website and subdomains
Our website practices include:
- Collecting browsing information to improve user experience
- Using cookies to enhance functionality
- Providing links to third-party websites
- We are not responsible for the privacy practices of external sites
Last updated on 9th September 2020